Privacy Policy – Middletons Mobility Scooters UK
At Middletons Mobility Scooters, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe shopping experience when purchasing mobility scooters, accessories, or related products online.
This Privacy Policy explains how we collect, use, and protect your personal data in compliance with UK data protection laws and GDPR.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
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Personal details: Name, address, email, phone number
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Payment information: Bank transfer or other payment details (securely processed)
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Order details: Products purchased, delivery address, order history
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Website usage data: IP address, browser type, device, pages visited, and clicks
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Cookies and tracking: To improve website experience and analytics
We only collect information necessary to provide our services and process your orders efficiently.
How We Use Your Information
Your personal data is used for the following purposes:
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Order Processing & Delivery: To manage and fulfill your mobility scooter orders efficiently.
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Customer Support: To respond to enquiries, provide assistance, and improve service quality.
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Marketing & Promotions: With your consent, we may send newsletters, product updates, and offers.
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Website Improvement: To analyse usage patterns and improve the website experience.
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Legal Compliance: To comply with UK laws, regulations, and tax obligations.
We never sell or rent your personal information to third parties.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and improve our services. Cookies may be used to:
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Remember your shopping cart contents
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Personalise content and offers
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Analyse website traffic and performance
You can choose to disable cookies in your browser settings, but this may affect website functionality.
Data Protection and Security
We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, or loss.
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All payment transactions are securely processed
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Personal data is stored safely and only accessible to authorised staff
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Regular security checks ensure your data remains protected
Sharing Your Information
We may share your data only in limited cases:
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With delivery partners to fulfil your order
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With payment processors to handle transactions
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When required by law or for legal compliance
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With your explicit consent
We do not sell your data to advertisers or third-party marketers.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections to any inaccurate information
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Request deletion of your data (unless required by law to retain it)
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Opt-out of marketing communications
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Withdraw consent at any time
To exercise your rights, please contact us at:
Email: info@middletonsmobilityscooters.co.uk
Phone: [Insert Phone Number]
Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
All updates will be posted on this page with the date of the last revision.
Last Updated: [01/01/2026]
Contact Us Regarding Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer:
Email: info@middletonsmobilityscooters.co.uk
Phone: [Insert Phone Number]
We are committed to protecting your privacy and providing a secure shopping experience for all our customers across the UK.