Warranty & Product Information – Middletons Mobility Scooters UK

At Middletons Mobility Scooters, we are committed to providing high-quality mobility scooters and accessories for customers across the UK. Our Warranty & Product Information page ensures you know exactly what to expect when shopping with us — from product quality to warranty coverage and detailed specifications.

We sell both new and refurbished mobility scooters, all thoroughly tested for safety and performance.

Product Information

We carefully provide detailed product descriptions for each mobility scooter and accessory.

Each listing includes:

  • Product Type: Folding, Pavement 4mph, Road 8mph, or All-Terrain

  • Weight Capacity: Maximum user weight supported

  • Speed & Range: Maximum speed, battery life, and distance per charge

  • Dimensions: Scooter size, seat height, and storage space

  • Features: Lights, suspension, foldable design, comfort seat, and extra accessories

  • Warranty Info: Duration and coverage details

Tip: All refurbished scooters are fully tested, serviced, and include replacement batteries where required.

Providing accurate specifications ensures customers can make informed decisions and improves your SEO for high-intent searches like “road legal mobility scooters UK” or “folding mobility scooters for sale UK”.

Warranty Information

We provide warranties to give our customers peace of mind.

1. New Mobility Scooters

  • Standard warranty: 12 months from date of purchase

  • Covers manufacturing defects and faulty components

  • Includes free repair or replacement of defective parts

2. Refurbished / Used Mobility Scooters

  • Refurbished scooters: 6-month warranty

  • Covers major mechanical faults and battery replacement

  • Minor cosmetic imperfections are not covered

3. Limitations

Warranty does not cover:

  • Damage caused by misuse, accidents, or negligence

  • Normal wear and tear

  • Unauthorized modifications or repairs

Note: Keep your purchase receipt and warranty documentation for all claims.

How to Make a Warranty Claim

If you believe your scooter is defective:

  1. Contact our Customer Service team:
    Email: info@middletonsmobilityscooters.co.uk
    Phone: [Insert Phone Number]

  2. Provide your order number, product details, and description of the fault

  3. Follow our instructions for inspection, repair, or replacement

We aim to process all warranty claims quickly, usually within 7–10 working days.

Safety & Compliance

All mobility scooters sold by Middletons Mobility Scooters meet UK safety standards.

  • CE certified where applicable

  • Fully tested before delivery

  • Batteries and electronics comply with UK and EU regulations

  • Road Legal scooters meet UK legal requirements for pavements and roads

This ensures both customer safety and compliance with Google Merchant requirements.

Tips for Maintaining Your Mobility Scooter

Proper maintenance ensures longevity:

  • Charge the battery fully before first use

  • Keep your scooter clean and dry

  • Perform regular inspections of brakes, lights, and tyres

  • Schedule servicing for refurbished scooters if needed

Why Shop With Middletons Mobility Scooters

  • Nationwide UK delivery

  • Fully tested new & refurbished scooters

  • Trusted supplier with transparent warranty policies

  • Safe, secure online checkout

  • Professional support team for all product queries