Terms & Conditions – Middletons Mobility Scooters UK

Welcome to Middletons Mobility Scooters. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase or using our services.

These terms apply to all customers in the United Kingdom, covering purchases of new and refurbished mobility scooters, accessories, and related products.

1. General

  • Middletons Mobility Scooters is a UK-based retailer of mobility scooters and accessories.

  • By placing an order, you confirm that you are at least 18 years old and capable of entering into a binding contract.

  • We reserve the right to update these Terms & Conditions at any time. All changes will be effective immediately upon posting on the website.

2. Orders

  • Orders can be placed via our website or by contacting our Customer Service team.

  • All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason, including stock shortages or technical issues.

  • Once your order is confirmed, you will receive an email confirmation detailing your order and delivery information.

3. Pricing and Payment

  • All prices are displayed in GBP (£) and include VAT where applicable.

  • We accept payment via bank transfer (or other approved methods on the site).

  • Prices may change without notice; however, changes will not affect confirmed orders.

  • Payment must be received before dispatch unless agreed otherwise.

4. Delivery

  • We provide nationwide delivery across the UK, including London, Birmingham, Manchester, Leeds, Glasgow, and all surrounding areas.

  • Delivery times vary depending on product type and location. Standard delivery is typically 1–7 working days.

  • All items are fully insured during transit. Customers are responsible for providing a safe and accessible delivery location.

  • Detailed delivery information is available on our Delivery Information page.

5. Returns & Refunds

  • Customers can request a return or refund according to our Returns & Refunds Policy, including faulty, damaged, or unused products.

  • All returns must comply with our instructions to ensure refunds or exchanges are processed efficiently.

  • See our Returns & Refunds page for full details.

6. Product Information

  • We strive to provide accurate product descriptions, images, and specifications.

  • However, minor variations may occur due to manufacturer changes or photographic limitations.

  • Customers should review product details carefully before purchasing.

7. Warranty

  • All new and refurbished mobility scooters come with a manufacturer or supplier warranty where applicable.

  • Warranty terms vary by product; details are included with your order.

  • Warranties cover manufacturing defects but do not cover damage caused by misuse, accidents, or normal wear and tear.

8. Limitation of Liability

  • Middletons Mobility Scooters will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use products purchased.

  • Our maximum liability is limited to the purchase price of the item.

  • We are not responsible for delays caused by third-party couriers or circumstances beyond our control.

9. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and branding, is the property of Middletons Mobility Scooters.

  • You may not reproduce, copy, or use content from this website without written permission.

10. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

  • By using this website, you consent to our collection and use of your information as described in the Privacy Policy.

11. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes arising from the use of this website or purchases will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@middletonsmobilityscooters.co.uk
Phone: [Insert Phone Number]
Address: Kynner Way, Coventry CV3 2SB, United Kingdom

We are committed to providing a safe, transparent, and professional shopping experience for customers across the UK.